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Started by airynothing on Aug 17, 2021 3:15:20 PM
Thread to remark on accessibility and inclusivity

My bank is sending me a new card soon. It (the card not the bank) has a notch on one side, so people with visual impairments can tell which end is which, and raised dots (though not braille, I don't think) to help tell one card from another. That's nice, isn't it?

What design improvements have you seen recently to improve accessibility?

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yumyum - 17 Aug 2021 15:24:34 (#1 of 65)

I never realised that was the reason for the notch.

nemo75 - 17 Aug 2021 15:27:21 (#2 of 65)

Cards still have raised numbers, long after the demise of carbon machines, for just that reason. The raised area is the bottom half of the card.

hailesaladdie - 17 Aug 2021 15:39:42 (#3 of 65)

The spinning cone in the bottom of pedestrian crossing controllers is a great one - been around for years, but not that well known.

Another one I've seen recently is that the ticket machines at my local station have a video call button. If you're unsure of how to buy your ticket, or can't find the option you're looking for, you start the call, and someone will join to help you finish the transaction. (Having tickets available on an app, without needing a physical ticket, is a great benefit for a number of people, too...)

airynothing - 17 Aug 2021 15:43:21 (#4 of 65)

The new card has lasered numbers, nemo, so that won't work any longer.

Winterborne - 17 Aug 2021 15:49:41 (#5 of 65)

Not so much a design improvement, but stagetext makes live shows more accessible for deaf people:

http://www.stagetext.org/whats-on?type=S

Verdigris - 17 Aug 2021 14:54:45 (#6 of 65)

I've just got one of those new-fangled cards. The numbers should stay more legible than the old raised ones. There's a little hole, with what appears to be an LED in it. What's that for?

airynothing - 17 Aug 2021 16:00:39 (#7 of 65)

Oh, that's the bit that keeps surveillance on you.

Verdigris - 17 Aug 2021 15:05:33 (#8 of 65)

Having RTFM is see they are the tactile dots.

I've also noticed that my credit card expired last month and they haven't sent a new one.

Verdigris - 17 Aug 2021 15:13:00 (#9 of 65)

Having checked the stuff to put off for another day pile, I find they have sent a new credit card.

The excitement never stops round here.

widenation - 17 Aug 2021 16:15:46 (#10 of 65)

I recently had to send a photo of back/front of an expired debit card (only displaying necessary digits) to withdraw some money from a bookie site which I found odd. What if I'd destroyed it etc. Their point was that that was the card I originally deposited the balance with, nevertheless...

widenation - 17 Aug 2021 16:16:32 (#11 of 65)

Posted cards also seem "ready to go" which I'd question - rather than needing to be activated online.

Verdigris - 17 Aug 2021 15:18:11 (#12 of 65)

There's no information, apart from bank name and card type, on the new ones. Very pared down.

Verdigris - 17 Aug 2021 15:19:24 (#13 of 65)

Posted cards also seem "ready to go" which I'd question - rather than needing to be activated online.



You have to put your PIN in, the first time you try to do contactless.

nemo75 - 17 Aug 2021 16:19:54 (#14 of 65)

The new card has lasered numbers, nemo, so that won't work any longer.

Ah thanks! That explains the notch.

widenation - 17 Aug 2021 16:21:57 (#15 of 65)

You have to put your PIN in, the first time you try to do contactless.

Right - that's a relief. If you have a communal postal area (block of flats) it's a bit of a worry.

nemo75 - 17 Aug 2021 16:25:12 (#16 of 65)

Contactless has always required that. In the early days you were only allowed a small number of taps before entering a pin again.

Lawlsie - 17 Aug 2021 16:30:44 (#17 of 65)

Any website article that offers a reader's view when am on my phone is much appreciated.

nemo75 - 17 Aug 2021 16:35:54 (#18 of 65)

Voice controlled stuff is really useful.

donttellhimpike - 17 Aug 2021 16:40:04 (#19 of 65)

Why inclusivity matters.

https://old.reddit.com/r/PublicFreakout/comments/p
600yw/restaurant_staff_wishes_a_blind_woman_on_her/

HouseOfLametta - 17 Aug 2021 16:44:52 (#20 of 65)

They've done away with the little spinning cone on crossings around here. And relocated the Green Man to the far side of the road. And done away with the pips.

Because what road safety needs is novelty and ambiguity.

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