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Started by DonkeyOT on Jul 13, 2019 1:02:55 PM
Mis-sold PPI

I was probably mis-sold PPI the National Girobank in the Eighties, N/G was taken over by Alliance & Leicester which was taken over by Santander, are my chances of a claim zilch or even less than that?

solomongursky - 13 Jul 2019 13:10:22 (#1 of 23)


Go to Money Supermarket and use their templates. It will help your case if you were in employment, were entitled to sick pay and had savings. Say you didn't ask for PPI and it wasn't explained to you if that's what you remember. There's no need to use agents who charge a % of compensation.

Ginmonkey - 13 Jul 2019 13:18:52 (#2 of 23)

Do it quickly as there is a deadline on PPI claims of this August.

You can also look on the FCA site for help in how to make a clain. Do not pay a claims management company.

InternationalVicar - 13 Jul 2019 14:33:47 (#3 of 23)

On the other hand if you never had PPI, and have no knowledge that you ever did, then making a claim could be seen as a bit fraudy.

TommyDGNR8 - 13 Jul 2019 14:41:14 (#4 of 23)

Martin Lewis' Money Saving Expert site will walk you through it; a couple of hours and a couple of stamps well spent. There's another tread on the site somewhere in which many of us have described our experiences.

Tinymcsmithy - 13 Jul 2019 14:43:00 (#5 of 23)

Do it.

I got a few thousand out of Santander, the thieving cunts. Worst organisation I’ve ever dealt with.

InternationalVicar - 13 Jul 2019 14:45:05 (#6 of 23)

Thing is, i'm not sure National Girobank ever did PPI.

TommyDGNR8 - 13 Jul 2019 14:46:13 (#7 of 23)

Here y'go;

solomongursky - 13 Jul 2019 15:00:35 (#8 of 23)

PPI wasn't available in 1986.

quattrobhoy - 17 Jul 2019 20:33:26 (#9 of 23)

On the other hand if you never had PPI, and have no knowledge that you ever did, then making a claim could be seen as a bit fraudy.

You could do a Subject Access Request (free of charge) on all information held on you. Any organisation must respond within one month which will mean a mid-August reply if submitted today. My bank's letter of response made it clear that I had no PPI, so I would expect that a check for this could be a standard part of the process.

Tomnoddy - 17 Jul 2019 21:04:35 (#10 of 23)

I took out a mortgage in 1988, and the BS said I should take out insurance to pay the monthly installment if anything happened, like eg illness, redundancy etc. I resisted, but they eventually persuaded me it was the right thing to do.

My firm was an excellent employer, with better than average benefits for long term illness etc. Do I have a claim? Or didn't PPI exist then? I wasn't hassled to takeout insurance firmly first mortgage in 1981.

BasilSeal - 17 Jul 2019 21:13:06 (#11 of 23)

Lloyds were aggressively selling PPI and useless insurance policies from the late 80's onward, so i'd imagine others were as well.

Santander contacted me and volunteered to give me a PPI refund on a loan i had with them, in that case i had specifically told the guy i didn't need it as it was not suitable for me being self employed, but i think they're one of the better banks for responding to claims, the question would be whether the paperwork still exists from back then, if you have the relevant documents yourself though, i think you would manage to make a claim, or at least have a good chance.

Tenesmus - 17 Jul 2019 21:22:43 (#12 of 23)

Either me, or Mrs Ten, took out a bank loan in 2000 to buy a car. I can't remember which one of us it was, and which bank I was with: First Direct or Abbey National (Santander). I have no idea if there was PPI involved. All paperwork has long been shredded.

How can I get my compo? My telly isn't big enough.

widenation - 17 Jul 2019 21:31:01 (#13 of 23)

The only loan I may have paid PPI on was either an egg or FD loan of £1500 paid back over either 12 or 18 months. I did the maths and I think at most, I would be owed about £25 or something.

SinnerBoy - 17 Jul 2019 21:33:00 (#14 of 23)

I had a mortgage with Alliance and Leicester, taken over by Santander. In 2004, I was made redundant and I called them, to say that I might struggle to pay the mortgage.

They told me not to worry, as I had insurance and within days, I had paperwork to fill in and return. As it happened, I was working more or less immediately and didn't need to use it.

In 2015, I took my paperwork to Santander and enquired about it. They claimed to have no evidence that I'd had a mortgage with them, so I took one of their statements in. They agreed that I had had a mortgage with them and then said that I hadn't had PPI.

I went to the Financial Ombudsman and had two emails, one saying that they'd received mine and then another, saying that it was being dealt with.

A couple of years later, I contacted one of those claims solicitors, who said that they couldn't deal with it, until the Ombudsman had ruled.

I've just seen an advert, saying that I've got until August.....

moto748 - 17 Jul 2019 22:56:34 (#15 of 23)

That doesn't sound good, Sinner.

BasilSeal - 19 Jul 2019 06:39:29 (#16 of 23)

my understanding is you have until august to lodge a claim, provided you've begun the claim, the bank won't be let off the hook if they don't deal with it by august.

In sinner's case i'd be chasing the ombudsman to see if they were actually dealing with his case or had simply forgotten about it.

TheVoiceOfReason - 19 Jul 2019 08:39:28 (#17 of 23)

I’d be very sceptical that a misselling allegation would be successful. You made a claim on it and the claim would have been paid had you not got another job. So not sure where the misselling is? You may be able to make a claim based on not knowing you had PPI, but with mortgages it was usually shown very clearly on the statement (unlike loans where it was often bundled into the overall cost) so it’s harder to argue that. Mortgages have the lowest successful misselling claim rate. Personal loans the highest, credit cards in between.

Tomnoddy - 19 Jul 2019 10:13:33 (#18 of 23)

That's the only answer that makes any sense, TVoR. The insurance was on every mortgage statement. Having said that, when we took it out, the BS rep pressed us to take another £5K out to pay for "those little extras", and was a bit peeved we didn't. He put a lot of effort into persuading us we needed insurance in case of illness and redundancy though, which seemed to make sense at the time. The feeling that we had walked into it with eyes open made us decide a few years ago that it wasn't worth chasing up.

Funnily enough, both of these, illness and redundancy, occurred shortly after paying off the mortgage...

TheVoiceOfReason - 19 Jul 2019 10:19:29 (#19 of 23)

I spent three years of my working life in the PPI resolution section of one of our major banks, Tomnoddy. This stuff is etched on my poor fried brian.

Tomnoddy - 19 Jul 2019 10:27:56 (#20 of 23)

You have my sympathy. There's always a few years of one's career spent in contact with morally reprehensible elements, in my experience. It tends to colour one's view of the firm.

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